blog  Specialized in coaching leaders to improve business, personal and professional capabilities

Paul M. Litwack, CHRP   the Capability Improvement Coach   phone: 905-764-8525  fax: 509-693-3088

  NEW      Save now in pre-release         NEW

2 key elements of the 
Capability Improvement Process
by CoachPaul - now in webcast

  Apply your CoachPaul eCertificates towards these Capability Improvement programs  

 About Coach Paul 
Testimonials
(by topic and by Industry)

Listen online now to excerpts from Coach Paul's 
live-audience and multimedia programs

The Sales & Customer Service Series Program Checklists (by title)
The Change, Leadership & Team Building Series Reserve your program date(s)  with no cost or obligations!


Each of these program topics can be tailored to your specific needs as a thought-provoking, live-audience keynote, or as a customized training or personalized coaching program.

Coach Paul creates relevant, informative materials from his professional experience, as well as from his vast network of associates and online resources. This helps ensure consistent, current and informative content.

And by following a proven 4-step evaluation system, bottom-line results are achieved quickly and ongoing - for all partners in the process!

To reinforce your personal and professional skills and to support effective 'learning on-the-go' relevant excerpts from many of these programs are now available in multimedia format. A generous discount schedule is now available for these programs as recognition or gifts to valued employees, colleagues, customers, friends ... and for yourself!

Many of Coach Paul's multimedia learning programs are currently available in popular professional resource catalogs and from selected better bookstores in the United States, Canada and overseas. For ongoing professional follow up and support, many professionals, entrepreneurs, organizations and associations subscribe to Coach Paul's helpful 24-hour phone/fax/e-mail response service.

 

Programs in Coach Paul's
Sales and Customer Service series

Programs in Coach Paul's
Change, Leadership and Team Building series

  • Nix Negativity NOW!
    C-A-P negativity wherever you find it
  • Benchmarking for Success
    Achieve World-Class performance

  • Get & Use Actionable Feedback
    to Continuously D-E-L-I-T-E your Customers

  • Make it Happen!
    The 3-step System to Achieve Improved Performance
  • Is Your Net Working?
    How to Find - Even Generate -
                            More Opportunities
  • Service, Satisfaction 
                                  ... and Retention!
    Help your Customers Bring you More Customers
  • Thriving Through Change and Transition
    Just When I Figured Where Everything Was
  • What Does Quality Have to do With People?
    How to Become an Ambassador of Quality
  • Presenting with Pizzazz
    Motivate, Persuade and
              Hold the Attention of Any Audience
  • Juggling Multiple Priorities
    Control the Demand on Your Valuable Time, Energy And Resources
  • How to Achieve Effective Rapport
    Listening Skills for Leaders  
                         ... Who Need to be Heard
  • Build High Performance,
                              Low Maintenance
    Teams
    Use the Secrets of Master Team Builders
    for lasting Spirit & Commitment

The Sales & Customer Service Series
by: Paul M. Litwack, CHRP - The Capability Improvement Coach
www.the-coach.com    
phone: (905) 764-8525

Clickable options are also available for each program title, below

Checklist: to request checklists to match to match program details to your specific needs
Testimonials: to view relevant participant comments
Hold Date: to reserve your choice(s) of date and time for your next meeting, conference or                     retreat - with no cost or obligation!
Graphic or Title: to request your personal copy of a multimedia program

Checklist

Hold Date

Testimonials

Nix Negativity NOW!
C.A.P. negativity and any temptation to be drawn in to it yourself! Use the T-U-N-E-D formula to take the "neg" out of negotiation.

Checklist

Hold Date

Testimonials

Get and Use Actionable Customer Feedback
Learn and successfully apply Coach Paul's D-E-L-I-T-E process, a powerful series of strategies to track, measure and follow-up on opportunities to delight your customers.

Checklist

Hold Date

Testimonials

Benchmarking for Success
Improve your organizational performance at a dramatically faster pace than otherwise possible. Apply "reverse engineering" to investigate competitive products, services and processes.

Checklist

Hold Date

Testimonials

Service, Satisfaction … and Retention
Maximize the 3 critical dimensions of "customer" satisfaction. Help your valued customers contribute as your most productive sales force!

Checklist

Hold Date

Testimonials

Is Your Net Working?
Create and maximize more professional and profitable opportunities using the L.I.K.E. formula and the triangle of networking.

Checklist

Hold Date

Testimonials

Successful Consulting: for Fun & for Profit
Master proven strategies of successful consultants to enhance your organizational and personal profitability.

Checklist

Hold Date

Testimonials

How to Achieve Effective Rapport
Listening skills for leaders who want to be heard. How to overcome 2 key barriers to effective communication; Use every opportunity to obtain improved performance


The Change, Leadership & Team Building Series The Change, Leadership & Team Building Series
by: Paul M. Litwack, CHRP - The Capability Improvement Coach
www.the-coach.com 
    phone: (905) 764-8525

Clickable options are also available for each program title, below

Checklist: to request checklists to match to match program details to your specific needs
Testimonials: to view relevant participant comments
Hold Date: to reserve your choice(s) of date and time for your next meeting, conference or                     retreat - with no cost or obligation!
Graphic or Title: to request your personal copy of a multimedia program

Checklist

Hold Date

Testimonials

Thriving Through Change and Transition
Mobilize, lead, organize and inspire yourself and others through transition in continuously changing, reengineered organizations and opportunities.

Checklist

Hold Date

Testimonials

Make It Happen!
Implement the 3-step system to help you make more motivated contributions for you and your organization.

Checklist

Hold Date

Testimonials

How to Build High Performance, Low Maintenance Teams
Bring people together and build lasting team spirit and commitment using the secrets of master team builders.

Checklist

Hold Date

Testimonials

What Does Quality Have to do with People?
Ease your transition to ISO 9xxx and a Quality-based organization; Master the 4-factor process to ensure Quality is built-in to every action, activity and decision.

Checklist

Hold Date

Testimonials

Presenting with Pizzazz!
Master the secrets of master presenters to obtain and hold the attention of any audience.

Thank you for the opportunity to contribute to your continued success!

                                                              Paul M. Litwack, CHRP
                                                       the Capability Improvement Coach
                                                     www.the-coach.com   1+905-764-8525 

ProgramDesc (1.1)  Hit Counter