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Specialized in coaching leaders to improve business,
personal and professional capabilities |
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Specialized in coaching leaders to improve business,
personal and professional capabilities |
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Paul Litwack is the
Capability Improvement Coach®. Since 1976, his
thought-provoking Keynotes, Coach Paul's solid
real world experience comes from years of successful projects Paul is a proud member of several
professional associations
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On
Coach Paul |
"Paul Litwack is clearly an
industry leader in both knowledge and presentation. All organizations should seek
out any topics he presents" "Paul Litwack is what he claims to be - open, honest and caring! His successful professional and personal experiences examples have become models for us to follow." Executive Director, VA South Central Private Industry Council |
Financial Services (partial list)
| Aetna Life & Casualty Bank of Tokyo Canadian Imperial Bank of Commerce (CIBC) CIBC Wood Gundy Dean Witter Reynolds General Motors Acceptance Corp. Halifax Insurance (ING Group) Maritime Life New York Life Insurance Reuters Royal Trust Sovereign Bank The Mutual Group Transamerica Financial |
American Express Canada Life Canadian Institute of Chartered Accountants CIGNA Insurance Dun & Bradstreet Global Strategy Group John Ingle Insurance Metropolitan Life Paul Revere Insurance Group Royal Bank Scotiabank Sun Life The Travelers Treasury Management Association |
Bank of Baltimore Canada Trust Chase Manhattan Bank Cooperators Insurance Ford Credit Canada H & R Block Manulife Financial Morgan Stanley Co. Ltd. Prudential Insurance Royal Insurance Silicon Valley Bank The Associated Group Toronto Dominion Bank Trimark Mutual Funds |
| Contact Coach Paul now
at 905-764-8525 to have him contribute to your next program. |
Business Services (partial list)
| Air Canada Burlington Air Express Canadian Pacific Ltd. CIBC Mortgage Corporation Coopers & Lybrand Emery Worldwide Huron Real Estate Board Livingston International MacLean Hunter Cable Pitney Bowes Rogers Cantel Tilden Rent-a-car Trans World Airlines (TWA) |
Arthur Anderson & Co. Canada Post Canadian Real Estate Association Cincinnati Public Libraries Dictaphone Gannett Outdoor Intria Loomis Courier Manpower Temporary Services Roadway Transport/RPS Ryder Truck Rental Times Mirror Publications U.S. Postal Service |
Budget Rent A Car Canadi>n Airlines Canadian Broadcasting Corp. (CBC) Continental Airlines Drake International HomeLife Realty Services KPMG Lumonics Corp. Ontario Real Estate Association Robert Morris Associates The Family Channel Inc. Tradeworld Realty Watson Wyatt Worldwide |
| Contact
Coach Paul now at 905-764-8525 to have him contribute to your next program. |
Associations & Not-for-Profit Groups (partial list)
| 4-H American Society of Pathology Belleville Chamber of Commerce Canadian Cancer Society Canadian Physiotherapy Association Canadian Public Relations Society, CPRS Dartmouth Chamber of Commerce Greater Toronto Homebuilders Assoc. Holocaust Museum Institute of Canadian Bankers, ICB International Society for Performance & Instruction. ISPI Meeting Professionals International, MPI National Speakers Association, NSA New York State Business Travelers Assoc. Ontario Federation of Cerebral Palsy Ontario Library Association Rotary International Sudbury Association for Community Living United Way Winnipeg Chamber of Commerce |
American Society for Quality Control , ASQC Association of Independent Consultants, AIC Canadian Assoc. of Professional Speakers, CAPS Canadian Direct Marketing Association , CDMA Canadian Professional Sales Association, CPSA Canadian Real Estate Association, CREA DECA Heart & Stroke Foundation Human Resources Professionals Assoc. , HRPAO International Customer Service Assoc., ICSA Jewish Federation of Greater Toronto National Association of Career Colleges, NACC National Speakers Association of Australia, NSAA Ontario Hot Mix Producers Assoc. Ontario Society for Training & Development Stowe VT Area Association Toastmasters Internationa Treasury Management Association Virginia South Central Private Industry Council |
| Contact Coach Paul now at 905-764-8525 to have him contribute to your next program. |
Education (partial list)
| Acadia University Cabot College Cape Cod Community College Delaware Capital School District Harvard University International Quality & Productivity Center, IQPC McGill University NB Department of Advanced Education Ontario Society for Training & Development Scarborough Board of Education Sudbury Board of Education University of Detroit Mercy University of Manitoba York University |
Brock University Calgary Board of Education Dalhousie University George Brown College Indiana University Johns Hopkins University Mount Mary College NB Dept. of Advanced Education Penn State University SkillPath Seminars The Learning Annex University of Guelph University of Minnesota University of South Mississippi Windsor Board of Education University of Ottawa |
Butler University Canadore College Dayton Public Schools Hamilton Board of Education Institute of Canadian Bankers Loyola University National Academy of Science North Island College Pryor Resources South Alberta Institute of Technology U.S. Department of Education University of Illinois University of New Brunswick University of Western Ontario Waterloo Catholic School Board |
| Contact Coach Paul now at 905-764-8525 to have him contribute to your next program. |
Government t (partial list))
Municipal, State/Province, Federal and Military
| 1108 US Army Signal Brigade City of Thunder Bay Consumer and Corporate Affairs Canada Indiana Department of Workforce Development Ministry of Consumer & Commercial Relations Natural Resources Canada New Brunswick Department of Agriculture New Brunswick Department of Supplies and Services Newfoundland Department of Justice Nova Scotia Liquor Commission Ontario Management Board Secretariat Pennsylvania Department of Education State of Maryland U.S. Department of Education US Airforce Reserves US Immigration & Naturalization Services Virginia Department of Motor Vehicles War Amps of Canada |
Atlantic Lottery Corporation City of Toronto Department of Finance Louden County, Virginia Ministry of Government Services (North West Territories) New Brunswick Corporate Insurance Commission New Brunswick Department of Environment New Brunswick Department of Transportation Newfoundland Department of Environment and Land OH Environmental Protection Agency Ontario Ministry of Labor Royal Canadian Mounted Police (RCMP) Statistics Canada U.S. Postal Service US Army Audit Agency US Naval Air Systems Command Virginia Department of Veteran Affairs |
City of Cambridge City of Wheaton, Illinois Department of National Defence Metro Washington Airport National Air & Space Museum New Brunswick Department of Advanced Education New Brunswick Department of Justice New York City Law Department Nova Scotia Department of the Attorney General Ontario Development Corporation Pennsylvania Department of Education Saskatchewan Wheat Pool Transport Canada US Airforce US Department of Energy Virginia Department of Social Services Workers' Compensation Board |
| Contact Coach Paul now at 905-764-8525 to have him contribute to your next program. |
Health Services and Pharmaceuticals (partial list)
| Active Physiotherapy
Rehabilitation Group American Society of Pathology Blue Cross & Blue Shield Chedoke McMaster Hospital Grace General Hospital Metropolitan Hospital (New York) Royal College of Physicians University Hospital |
Albert Einstein Hospital Baltimore City Health Department Canadian Physiotherapy Association CSL Hospital Services Ltd Kaiser Permanente Ontario Hospital Association The Johns Hopkins Hospital Waterford Hospital, St. John's NF Vancouver General Hospital |
American Red Cross Baxter Corporation Canadian Red Cross Germiphene Corporation Liberty Mutual Insurance Rhone Poulenc Unicare Medical Products Washington Adventist Hospital |
| Contact Coach Paul now at 905-764-8525 to have him contribute to your next program. |
Industrial, Manufacturing and Consumer Goods (Partial
List)
| Abbott Laboratories Alcon Pharmaceuticals Babcock& Wilcox Bohne Spring Borden Inc. Chrysler Cooper Power Systems Dofasco Everfresh Beverages Ford General Dynamics Glidden Corporation Harley Davidson Humpty Dumpty Foods Inc. J. M Schneider Miller Brewing Company Owens Corning Canada Playtex Pratt & Whitney Red Wing Shoe Co. S C Johnson Inc. Whirlpool |
Alberta Steel Allen Bradley BASF Corp. Boise Cascade Burns Meats CN Pacific Forest Products Cooper Tire & Rubber Dover Elevator Falconbridge Frito Lay Inc. General Motors Godiva Chocolates Hiram Walker & Sons Ltd. Hunt Manufacturing Co. Johnson & Johnson Mobil Chemical Pepsi Cola Polaroid Corp. Proctor & Gamble Reebok International Ltd. Sunbeam Oster Household Union Carbide Williamson Industries |
Alcan Cable Anheuser Bush Boart Canada Inc. Bombardier Inc./Canadair Chesebrough Ponds Coca Cola Coors Brewing Co. Du Pont Canada Ferro Corporation General Business Envelope Glaxo Wellcome Goodyear Tire & Rubber Honda of America Inco Limited Liz Clairborne National Sea Products Pillsbury PPG Industries Reckitt & Coleman Inc. Revlon Canada Velcro Canada |
| Contact Coach Paul now at 905-764-8525 to have him contribute to your next program. |
Technology (partial list)
| Ameritech Inc. Bell Canada Boston Scientific General Electric IBM Maritime Tel & Tel Northern Telecom (Nortel) Oracle Corporation Xerox Imaging Systems |
AT&T Bell Northern Research Dell Computer Corporation Hewlett-Packard Illinois Bell Mitsubishi Nynex Corp. Rockwell International Warner Cable Communication |
Bell Atlantic Boeing Technology Dun & Bradstreet Hitachi Ingram Micro New Brunswick Telephone Olivetti Sprint Communications Vista United Telecommunications |
| Contact Coach Paul now at 905-764-8525 to have him contribute to your next program. |
Hospitality, Food Service and Retail (partial
list)
| Allders International Burger King Computerland Consumers Distributing Holiday Inn Worldwide J C Penney Catalog Montreal Forum Inc. Residence Inn TelEvolution Vegas Kewadin Casino Walt Disney Hotels and Resorts Westin Hotels |
American Greetings Canada Pizza
Co. Congress Canada Conferences Exhibition Services International Hudsons Bay Company Marriott Corporation New Brunswick Liquor Corp. Rite Aid Corporation Stowe VT Area Association Tourism Stratford Weston's |
Big Boy Restaurants Choice Hotels International Conrad Jupiter Casino, Australia Federated Department Stores ITT Sheraton Corporation McDonalds Restaurants Panagopoulos Pizza Sears Canada Toys R Us Washington Convention Center Woolworth Corp |
| Contact Coach Paul now at 905-764-8525 to have him contribute to your next program. |
Energy & Utilities (partial list)
| Atomic Energy of Canada Ltd Municipal Electrical Association Ontario Hydro |
Consumers Gas Nova Scotia Power Scarborough Public Utilities |
Mississippi Power Ontario Electrical League |
| Contact Coach Paul now at 905-764-8525 to have him contribute to your next program. |
Testimonials, Kudos and Praise
Click on any program Title
Programs in Coach Paul's |
Programs in Coach Paul's |
| Nix
Negativity NOW! C-A-P negativity wherever you find it! Get & Use Actionable Feedback to Continuously D-E-L-I-T-E your Customers Benchmarking for Success Is Your Net Working? How to Find - Even Generate - More Opportunities Service, Satisfaction ... and Retention Help your Customers Bring you More Customers |
How to Achieve Effective Rapport Listening Skills for Leaders who need to be Heard What Does Quality Have to do With People? How to Become an Ambassador of Quality Presenting with Pizzazz Thriving Through Change and Transition Just When You Figured Where Everything Was! |
Nix Negativity NOW! |
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"Outstanding! Paul
directly addressed topical examples with strategies applicable to today's problems." |
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Get and Use Actionable Customer Feedback Program checklist Reserve date(s)/Courtesy Hold Top of page More programs... |
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| "Paul took a potentially dry topic
(or so I thought!) and made it fascinating and fun." Manager, Boston Scientific "Paul was really upbeat - never a moment to be distracted, his program was packed with useful, relevant material." Group Sales Director, Glidden Corp. "A very worthwhile program. Paul takes things you know (or should know), but are not yet using effectively and provides significant strategies to put them into a useful perspective." Manager, Money Access |
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Benchmarking for Success Program checklist Reserve date(s)/Courtesy Hold Top of page More programs... |
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| "Coach Paul knows his material and
keeps us moving at a comfortable pace - he encouraged and got significant participant
interaction throughout the program." Coordinator, The City of Cambridge "Paul presented many options for each of his strategies - It was easy to pick the ones that help me most." Manager, Association of College & University Housing Officers Int'l |
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Service,
Satisfaction … and Retention |
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| "On a scale from 1-5 (with 5 being
excellent), your program rated 4.6! Come back soon." Chair, International Customer Service Assoc., ICSA 15th Annual Customer Service Conference "All week, since your presentation, I continue to hear positive comments about your contribution - thanks for helping to make our Hospitality is the Key day such a success." Marketing Coordinator, Tourism Stratford "You presented many useful new ideas with relevant real-life examples on delighting our customers." Treasurer, Workers' Compensation Board |
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Is Your Net Working? |
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| "Very relevant, enlightening,
informative and fun - all at the same time!" Director of Operations, National Trust Co. "You have enlightened us with your experiences and endowed us with techniques to build on our networking foundations." Program Chair, Treasury Management Association |
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Successful Consulting: for Fun & for Profit Program checklist Reserve date(s)/Courtesy Hold Top of page More programs... |
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| "Your Successful Consulting workshop
has proven quite popular - now earning national acclaim. Your
facilitative approach works well with our audiences - motivating them to positive
action." Director, the Learning Annex "As a consultant practicing for over 10 years, your program provided excellent validation, and many useful tips and pointers. I particularly appreciated your ability to get everyone networking. " Program participant |
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How to Achieve Effective Rapport Program checklist Reserve date(s)/Courtesy Hold Top of page More programs... |
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| "Thanks to your excellent strategies,
I am now much more aware of what the other person is trying to say to me. I highly recommend this program." Director, IBM "I just had the best performance appraisal since joining 2 ½ years ago. I give you direct credit as I have been using several of your proven rapport-building skills." coaching participant "The key that has improved my current customer satisfaction skill was learned from your coaching - I have significantly reduced my use of 'harmful trigger words." Manager, Warranty Claims, Toyota |
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Thriving Through Change and Transition Program checklist Reserve date(s)/Courtesy Hold Top of page More programs... |
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| "Paul shared a very good balance of
solid business and professional strategies coupled with good old common sense!" Vice President, Equifax "Paul, your frequent use of relevant case studies was very effective in illustrating your key points. This was indeed the liveliest of the many programs I have attended. Thanks for making the learning fun." Manager, Innovex |
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Make It Happen! Program checklist Reserve date(s)/Courtesy Hold Top of page More programs... |
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| "Paul got me thinking more
creatively. He helped me put into words thoughts I've had difficulty expressing
until now. Thanks." Manager, Arthur Anderson & Co. "Paul helped us realize how profound our own attitude affects our personal achievement. An extremely useful workshop!" Manager, University of Detroit Mercy |
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Build High Performance, Low Maintenance Teams Program checklist Reserve date(s)/Courtesy Hold Top of page More programs... |
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| "Paul provided many useful
strategies to help our organization maintain speed and achieve global competitiveness." Division Manager, Falconbridge "Coach Paul provided excellent refresher segments on Performance Management, including many new and immediately relevant strategies" Chief Auditor, Federal Reserve Bank "Thank you for the very informative and timely program on coaching and team building. I believe your preparation was invaluable in being able to reach the participants and keep their interest." President, Hitachi Construction Machinery Canada Ltd. |
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What Does Quality Have to do with People? Program checklist Reserve date(s)/Courtesy Hold Top of page More programs... |
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| "Paul Litwack is right on target with
our team building and continuous improvement focus." Director, Chrysler Corporation "The session at our Executive Seminar that generated the most enthusiasm was presented by Paul Litwack. By defining Quality concepts clearly and relating real life examples, Paul encourages us all to become "Ambassadors of Quality". Paul has renewed our commitment to make Quality our 'state of mind'." from the CSL SERVICEletter "Great program on Quality. Paul really got us thinking, continuously, through very insightful case studies - it really helped make the material relevant and current." Assistant Director, Robert Morris Assoc. |
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Juggling Multiple Priorities Program checklist Reserve date(s)/Courtesy Hold Top of page More programs... |
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| " Paul is refreshing to work with. His
ideas are sound and his strategies are relevant. Coach Paul has helped me prepare to
invest in the most important project of all - me!" Manager, Bell Atlantic "This is one of the best programs I've ever attended! At Coach Paul's suggestion, I'm committing myself to 15 minutes/day (that's about 11 days/year!) to improve my personal and professional skills." Divisional Manager, Abitibi Price Inc. "Thank you for customizing your Juggling Multiple Priorities program for our needs. Participants obtained many action ideas and commented on your superb group involvement, relaxed pace and practical applications to real life situation we face." Manager, Training & Development Babcock & Wilcox |
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| Presenting with Pizzazz Program checklist Reserve date(s)/Courtesy Hold Top of page More programs... |
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| "Your involvement as a major
presenter at our National Convention was the highlight of the three days. Your
professionalism was outstanding. As you know, several people who heard you speak in
Adelaide, made the 2000 mile flight to hear you again at our convention here in Sydney!
We look forward to welcoming you again whenever you travel Down Under." President, National Speakers Association of Australia "Your program strategies were all eye openers - I really could have used your coaching and insights years ago!" Financial Planner, Wood Gundy |
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from
Coaching Participants |
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| "I used your F-R-E-S-H strategy for
the first time (since you coached me) to prevent previous issues from impacting this
meeting. This is definitely an approach I will continue to use. Thanks for your
coaching help !"
coaching participant, IBM "Not only has your material helped this department achieve its goals, but your particular coaching and presentation style brought the material alive and gave it specific applicability for us as well." Superintendent, Hillsborough County Department of Corrections "Your examples were very helpful and have definitely helped me to control the negativity I face on a daily basis. All organizations should make this mandatory training at least once per year." participant, Virginia Department of Social Services "Your ability to look at situations clearly has assisted our Executive Committee in clarifying our goals and outlining a plan of action for improvement in overall performance." Vice President, Sheridan Nurseries |
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Thank you for the opportunity to contribute to
your continued success!
Paul M. Litwack, CHRP
the Capability Improvement Coach
www.the-coach.com
1+905-764-8525
KudosPg (1.1)
